How To Fix CRM_MKTPL123 - Type cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 123

• Message text: Type cannot be changed

What causes this issue?

The field <ZK>Type</> cannot be modified because condition records were
found.

System Response

The value remains unchanged.

How to fix this error?

As long as there are condition records, you will not be able to modify
this field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL123 - Type cannot be changed ?

  The SAP error message CRM_MKTPL123 with the description "Type cannot be changed" typically occurs in the context of marketing planning or when working with marketing plans in SAP CRM (Customer Relationship Management). This error indicates that there is an attempt to change the type of a marketing plan or marketing object that is not allowed due to system constraints or business rules.
  Cause:
  
  Type Locking: The type of a marketing plan or object is often locked once it has been created. Changing the type may violate business logic or data integrity rules.
  Status Restrictions: The marketing plan may be in a status that does not allow for changes to its type. For example, if the plan is already in execution or has been approved, changing its type may not be permissible.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict changes to certain fields, including the type of marketing objects.
  
  Solution:
  
  Check Status: Verify the status of the marketing plan or object. If it is in a status that does not allow changes, you may need to change the status first (e.g., set it to a draft or editable state).
  Review Business Rules: Consult with your business process owner or SAP functional consultant to understand the business rules governing the marketing plans. If changing the type is necessary, they may provide guidance on how to proceed.
  Create a New Object: If changing the type is not allowed, consider creating a new marketing plan or object with the desired type and transferring any necessary data from the old object.
  Consult Documentation: Review SAP documentation or notes related to marketing planning to see if there are any specific guidelines or restrictions regarding type changes.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for marketing planning, such as CRMD_ORDER for managing marketing documents.
  Customization: Check the customization settings in the SAP system related to marketing planning to understand any specific configurations that may affect object types.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to marketing plans or objects, as restrictions may also be due to user roles.
  
  By following these steps, you should be able to address the CRM_MKTPL123 error and understand the underlying reasons for its occurrence.