How To Fix CRM_MKTPL120 - Territory &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 120

• Message text: Territory &1 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL120 - Territory &1 is not valid ?

  The SAP error message CRM_MKTPL120, which states "Territory &1 is not valid," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the territory assignment in marketing or sales processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Territory ID: The territory ID referenced in the error message may not exist in the system or may have been deleted.
  Inactive Territory: The territory might be inactive or not assigned to the relevant organizational unit.
  Authorization Issues: The user may not have the necessary authorizations to access the specified territory.
  Configuration Issues: There may be configuration issues in the territory management settings that prevent the territory from being recognized.
  Data Consistency: There could be inconsistencies in the data, such as missing or incorrect entries in the territory master data.
  
  Solutions:
  
  Verify Territory ID: Check the territory ID mentioned in the error message to ensure it exists in the system. You can do this by navigating to the territory management area in SAP.
  Check Status: Ensure that the territory is active and properly configured. You can do this by reviewing the territory settings in the SAP CRM system.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the territory. This may involve checking user roles and permissions.
  Reconfigure Territories: If there are configuration issues, you may need to reconfigure the territory management settings. This could involve setting up new territories or adjusting existing ones.
  Data Consistency Check: Run data consistency checks to identify and resolve any discrepancies in the territory data. This may involve using transaction codes or reports designed for data validation.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on territory management and error resolution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing CRM orders and territories.
  SAP Notes: Check SAP Notes for any known issues or patches related to territory management and the specific error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.