How To Fix CRM_MKTPL116 - &1 &2 period does not start on a workday


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 116

  • Message text: &1 &2 period does not start on a workday

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL116 - &1 &2 period does not start on a workday ?

    The SAP error message CRM_MKTPL116 indicates that a specified period does not start on a workday. This error typically arises in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.

    Cause:

    The error occurs when you attempt to create or modify a marketing plan, campaign, or similar object, and the start date of the period you are defining does not fall on a workday. In SAP, workdays are defined based on the calendar settings in the system, which may include weekends and holidays.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Start Date: Review the start date of the period you are trying to define. Ensure that it is set to a workday (Monday to Friday, excluding holidays).

    2. Adjust the Date: If the start date falls on a weekend or holiday, change it to the nearest preceding workday. For example, if the start date is a Saturday, change it to the previous Friday.

    3. Review Calendar Settings: Ensure that the work calendar settings in your SAP system are correctly configured. You can check the work calendar settings in the transaction code SCAL (Calendar Maintenance) or through the relevant customizing settings.

    4. Consult with Your Administrator: If you are unsure about the workdays or how to adjust the dates, consult with your SAP system administrator or the team responsible for maintaining the calendar settings.

    5. Testing: After making the necessary adjustments, try to create or modify the marketing plan again to see if the error persists.

    Related Information:

    • Work Calendar Configuration: The work calendar can be configured in SAP to define which days are considered workdays. This is important for various planning and scheduling functions within the system.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and CRMD_ORDERADM_H for accessing order management.
    • Documentation: Refer to SAP Help documentation for more details on marketing planning and error messages related to CRM.

    By following these steps, you should be able to resolve the CRM_MKTPL116 error and successfully define your marketing periods.

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