How To Fix CRM_MKTPL114 - Distribution channel &1 is not assigned to the trade promotion/campaign


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 114

  • Message text: Distribution channel &1 is not assigned to the trade promotion/campaign

  • Show details Hide details
  • What causes this issue?

    You want to create a condition record for a distribution channel in a
    trade promotion or trade promotion element. However, a distribution
    channel other than the one you entered is assigned to the trade
    promotion or trade promotion element.

    System Response

    The condition record cannot be saved.

    How to fix this error?

    Enter the distribution channel in the condition record that is currently
    assigned to the trade promotion or trade promotion element.
    If necessary, change the assignment of the distribution channel to the
    trade promotion/trade promotion element.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL114 - Distribution channel &1 is not assigned to the trade promotion/campaign ?

    The SAP error message CRM_MKTPL114 indicates that a specific distribution channel (denoted by &1) is not assigned to the trade promotion or campaign you are trying to work with. This error typically arises in the context of SAP Customer Relationship Management (CRM) when managing marketing campaigns or trade promotions.

    Cause:

    The error occurs due to one of the following reasons:

    1. Missing Assignment: The distribution channel you are trying to use has not been assigned to the specific trade promotion or campaign in the system.
    2. Configuration Issues: There may be configuration issues in the marketing planning settings that prevent the distribution channel from being recognized.
    3. Data Entry Error: There might be a mistake in the data entry where the wrong distribution channel is being referenced.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Distribution Channel Assignment:

      • Navigate to the trade promotion or campaign in question.
      • Verify if the distribution channel is correctly assigned. You can do this by going to the relevant configuration settings in SAP CRM.
      • If the distribution channel is not assigned, you will need to add it.
    2. Assign Distribution Channel:

      • Go to the transaction code for managing trade promotions or campaigns (e.g., CRMD_ORDER).
      • Open the specific trade promotion or campaign.
      • Look for the section where distribution channels are assigned and add the required distribution channel.
    3. Review Configuration Settings:

      • Check the configuration settings for marketing planning in the SAP system. This can usually be done through the SPRO transaction (SAP Project Reference Object).
      • Navigate to the relevant settings for marketing and ensure that the distribution channels are properly configured.
    4. Consult Documentation:

      • Review SAP documentation or help files related to trade promotions and distribution channels for any additional insights or steps that may be specific to your version of SAP.
    5. Test Changes:

      • After making the necessary changes, test the transaction again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to trade promotions and campaigns.
    • SAP Notes: Check for any SAP Notes related to this error message for additional fixes or patches that may be applicable to your version of SAP.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.

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