How To Fix CRM_MKTPL112 - Tactic not defined; value initialized by system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 112

  • Message text: Tactic not defined; value initialized by system

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL112 - Tactic not defined; value initialized by system ?

    The SAP error message CRM_MKTPL112 indicates that a tactic has not been defined in the system, and as a result, the value has been initialized by the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing planning or campaign management.

    Cause:

    1. Missing Tactic Definition: The most common cause of this error is that the tactic you are trying to use in your marketing plan or campaign has not been defined in the system. Tactics are specific strategies or actions that are part of a marketing plan.
    2. Configuration Issues: There may be issues with the configuration settings in the CRM system that prevent the tactic from being recognized.
    3. Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the relevant tables that define tactics.

    Solution:

    1. Define the Tactic:

      • Go to the relevant configuration area in SAP CRM where tactics are defined.
      • Ensure that the tactic you are trying to use is created and properly configured.
      • You can typically find this under the marketing planning settings in the CRM customizing (transaction code SPRO).
    2. Check Tactic Assignment:

      • Verify that the tactic is correctly assigned to the marketing plan or campaign you are working with.
      • Ensure that the tactic is active and not marked for deletion.
    3. Review Configuration Settings:

      • Check the configuration settings for marketing planning to ensure that all necessary components are set up correctly.
      • Look for any missing or incorrect entries in the customizing settings.
    4. Data Consistency Check:

      • Perform a data consistency check to identify any discrepancies in the marketing planning data.
      • Use transaction codes like SE11 or SE16 to view the relevant database tables and ensure that the tactic data is present.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on how to define and manage tactics in CRM.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and CRMD_ORDERADM_H (Order Management Header).
    • SAP Notes: Check for any SAP Notes related to CRM marketing planning that might address known issues or provide additional guidance.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify tactics in the system.

    By following these steps, you should be able to resolve the CRM_MKTPL112 error and successfully define and use tactics in your marketing plans.

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