How To Fix CRM_MKTPL115 - Account &1 is not assigned to the trade promotion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 115

• Message text: Account &1 is not assigned to the trade promotion

What causes this issue?

You want to create a condition record for an account in a trade
promotion or trade promotion element. However, the planning account that
is assigned to the trade promotion or trade promotion element is not the
one you entered.

System Response

You cannot save the condition record.

How to fix this error?

In the condition record, enter the account that is assigned as a
planning account to the current trade promotion or trade promotion
element.
If necessary, change the planning account for the trade promotion or
trade promotion element.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL115 - Account &1 is not assigned to the trade promotion ?

  The SAP error message CRM_MKTPL115 indicates that a specific account (customer or business partner) is not assigned to a trade promotion in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to execute a transaction or process related to a trade promotion that requires the account to be linked to it.
  Cause:
  
  Missing Assignment: The account you are trying to use is not assigned to the trade promotion in the system.
  Incorrect Trade Promotion: The trade promotion you are trying to access may not include the account in its target group.
  Data Inconsistency: There may be inconsistencies in the data setup, such as the account not being properly configured or activated for the promotion.
  
  Solution:
  
  
  Check Trade Promotion Assignment:
  
  Navigate to the trade promotion in question and verify if the account is included in the target group or assignment list.
  If the account is not assigned, you will need to add it to the trade promotion.
  
  
  
  Modify Target Group:
  
  If the trade promotion uses a target group, ensure that the account is part of that target group. You may need to create or modify the target group to include the account.
  
  
  
  Review Account Status:
  
  Ensure that the account is active and properly configured in the system. Check for any restrictions or settings that might prevent it from being assigned to trade promotions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps on how to assign accounts to trade promotions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing trade promotions and accounts.
  User Roles: Ensure that you have the necessary permissions to modify trade promotions and account assignments.
  SAP Notes: Check for any SAP Notes related to CRM_MKTPL115 for additional insights or patches that may address known issues.
  
  By following these steps, you should be able to resolve the error and successfully assign the account to the trade promotion.