How To Fix CRM_MKTPL102 - Enter a deal

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 102

• Message text: Enter a deal

What causes this issue?

The element <(>&<)>V1& that you entered is not a deal. Here you can
only enter deals.

System Response

You cannot save your entry.

How to fix this error?

Choose a trade promotion or trade promotion element using the input
help.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL102 - Enter a deal ?

  The SAP error message CRM_MKTPL102, which states "Enter a deal," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform an action that requires a deal to be specified, but no deal has been entered.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Deal Information: The user has not entered a deal in the relevant field, which is mandatory for the transaction or process they are trying to execute.
  Incorrect Transaction Context: The user may be in a transaction or screen that requires a deal to be specified, but they are either in the wrong context or have not navigated to the correct section.
  Configuration Issues: There may be configuration settings in the CRM system that require a deal to be specified for certain processes, and these settings may not be aligned with the user's expectations.
  
  Solution:
  To resolve the CRM_MKTPL102 error, you can take the following steps:
  
  
  Enter a Deal: Ensure that you enter a valid deal in the required field. This may involve selecting an existing deal from a list or creating a new deal if necessary.
  
  
  Check Transaction Context: Verify that you are in the correct transaction or screen where a deal is required. If you are unsure, consult the documentation or help resources for the specific transaction you are working with.
  
  
  Review Configuration: If you believe that the deal should not be mandatory for the action you are trying to perform, check with your SAP administrator or consultant to review the configuration settings related to deals in your CRM system.
  
  
  Consult Documentation: Refer to the SAP help documentation or user manuals for guidance on how to properly enter deals and the requirements for the specific transaction you are working with.
  
  
  Seek Support: If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Training: Ensure that users are trained on how to properly enter deals and understand the requirements of the CRM system.
  System Updates: Keep your SAP system updated, as newer versions may have resolved bugs or improved functionality related to deal management.
  
  By following these steps, you should be able to resolve the CRM_MKTPL102 error and continue with your work in SAP CRM.