How To Fix CRM_MKTPL103 - Sales unit &1 is not valid for product &2; return to standard UoM


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 103

  • Message text: Sales unit &1 is not valid for product &2; return to standard UoM

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL103 - Sales unit &1 is not valid for product &2; return to standard UoM ?

    The SAP error message CRM_MKTPL103 indicates that there is an issue with the sales unit of measure (UoM) for a specific product in the context of SAP Customer Relationship Management (CRM). The message states that the sales unit you are trying to use is not valid for the specified product, and it suggests that the system will revert to the standard unit of measure.

    Cause:

    1. Invalid Sales Unit: The sales unit you are trying to use for the product is not defined or is not valid in the system.
    2. Configuration Issues: There may be configuration issues in the product master data or in the sales unit settings.
    3. Product Master Data: The product may not have the sales unit defined in its master data.
    4. Unit of Measure Settings: The unit of measure settings in the system may not be correctly configured to allow the specified sales unit for the product.

    Solution:

    1. Check Product Master Data:

      • Go to the product master data in SAP and verify the sales unit of measure assigned to the product.
      • Ensure that the sales unit you are trying to use is listed and valid for that product.
    2. Review Sales Unit Configuration:

      • Check the configuration settings for units of measure in the system. Ensure that the sales unit is correctly defined and linked to the product category.
      • You can do this by navigating to the relevant configuration settings in the SAP system.
    3. Use Standard UoM:

      • If the sales unit is not critical for your operations, you can proceed with the standard unit of measure as suggested by the error message.
    4. Consult Documentation:

      • Review SAP documentation or help resources for more details on how to manage units of measure and product master data.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Unit of Measure (UoM): In SAP, units of measure are used to define how quantities of products are measured and sold. Each product can have multiple units of measure, including base units and sales units.
    • Product Master Data: This is a critical component in SAP that contains all the information related to a product, including its description, units of measure, pricing, and other attributes.
    • Configuration Transactions: You may need to use transactions like MM02 (Change Material) or CRM Product Master to check and modify product details.

    By following these steps, you should be able to resolve the error and ensure that the sales unit of measure is correctly configured for the product in question.

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