How To Fix CRM_MKTPL104 - No valid partner/product range for product &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 104

  • Message text: No valid partner/product range for product &

  • Show details Hide details
  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    What causes this issue?

    The partner/product range (PPR) check is enabled but no valid PPR has
    been found for this product.
    Only products entered in active PPRs for the marketing project are valid
    and they are valid only if the following statements are true:
    The account entered matches the business partner in the PPR
    The sales area matches the sales area of the PPR (an empty PPR sales
    area will also be valid)
    The planned date range is within the timestamp given in the PPR

    System Response

    The product has not been added to the list of products.

    How to fix this error?

    Add the product to a PPR that is active in Marketing.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL104 - No valid partner/product range for product & ?

    The SAP error message CRM_MKTPL104 indicates that there is no valid partner or product range for the specified product in the context of marketing planning or related activities. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to access or manipulate marketing-related data.

    Cause:

    1. Missing Product Data: The product specified may not be defined correctly in the system or may not exist in the relevant marketing planning context.
    2. Partner Function Issues: The partner function associated with the product may not be set up correctly, or there may be no valid partner assigned to the product.
    3. Product Range Configuration: The product range may not be configured properly in the marketing planning settings, leading to the inability to find a valid range for the specified product.
    4. Data Inconsistency: There may be inconsistencies in the master data related to the product or partner, such as missing or incorrect entries.

    Solution:

    1. Check Product Master Data: Verify that the product exists in the system and is correctly defined. Ensure that all necessary fields are filled out and that the product is active.
    2. Review Partner Functions: Check the partner functions assigned to the product. Ensure that the relevant partners are set up and that they are valid for the marketing planning context.
    3. Validate Product Range Configuration: Go to the marketing planning configuration and ensure that the product range includes the specified product. If necessary, update the configuration to include the product.
    4. Data Consistency Check: Run consistency checks on the master data to identify any discrepancies. Correct any issues found in the product or partner data.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details on the configuration of marketing planning and product management.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or BP (Business Partner) to check the relevant data.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on resolving this error.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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