How To Fix CRM_MKTPL100 - Enter a trade promotion or a trade promotion element

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 100

• Message text: Enter a trade promotion or a trade promotion element

What causes this issue?

The element <(>&<)>V1& that you entered is neither a trade
promotion or a trade promotion element. Here you may only enter trade
promotions or trade promotion elements.

System Response

Your entries cannot be saved.

How to fix this error?

Use the input help to select a trade promotion or trade promotion
element.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL100 - Enter a trade promotion or a trade promotion element ?

  The SAP error message CRM_MKTPL100 typically occurs in the context of trade promotions within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires you to enter a trade promotion or a trade promotion element, but it has not been provided in the relevant transaction or document.
  Cause:
  
  Missing Trade Promotion: The most common cause of this error is that the user has not selected or entered a valid trade promotion in the transaction.
  Incorrect Configuration: There may be issues with the configuration of trade promotions in the system, such as missing master data or settings.
  User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  Enter a Trade Promotion: Ensure that you enter a valid trade promotion or trade promotion element in the relevant field. This could be done by selecting from a list of available promotions or entering the promotion code directly.
  Check Master Data: Verify that the trade promotions are correctly set up in the system. This includes checking the master data for promotions to ensure they are active and correctly configured.
  Review Configuration: If you have the necessary permissions, review the configuration settings for trade promotions in the SAP system to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly enter trade promotions in the specific transaction you are working with.
  Seek Help from IT Support: If the issue persists, it may be beneficial to contact your IT support team or SAP administrator for further assistance. They can help troubleshoot the issue and ensure that the system is functioning as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to trade promotions in SAP CRM, such as CRMD_ORDER for managing marketing documents.
  SAP Notes: Check for any SAP Notes related to the error message for potential patches or updates that may resolve the issue.
  User Training: Ensure that users are trained on how to properly enter and manage trade promotions within the SAP CRM system to minimize errors.
  
  By following these steps, you should be able to resolve the CRM_MKTPL100 error and successfully enter the required trade promotion information.