How To Fix CRM_MKTPL098 - You are not authorized to display this data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 098

• Message text: You are not authorized to display this data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL098 - You are not authorized to display this data ?

  The SAP error message CRM_MKTPL098 ("You are not authorized to display this data") typically indicates that the user does not have the necessary authorizations to access specific data within the SAP Customer Relationship Management (CRM) system. This can occur in various contexts, such as when trying to view marketing plans, campaigns, or other related data.
  Cause:
  
  Authorization Issues: The most common cause is that the user’s role does not include the necessary authorizations to view the requested data.
  Missing Authorization Objects: The required authorization objects may not be assigned to the user’s profile.
  Data Restrictions: There may be restrictions on the data based on organizational units, roles, or other criteria that limit access.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01) and checking the roles assigned to the user.
  
  
  Review Authorization Objects: Identify the specific authorization objects related to the CRM data the user is trying to access. Common authorization objects for CRM include:
  
  CRM_MKTPL: Marketing Planning
  CRM_MKTPL_AUTH: Authorization for Marketing Planning
  CRM_MKTPL_ACT: Authorization for Marketing Activities
  
  
  
  Adjust Authorizations: If the user lacks the necessary authorizations, you may need to:
  
  Modify the existing roles to include the required authorization objects.
  Create a new role with the necessary authorizations and assign it to the user.
  
  
  
  Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to resolve the issue.
  
  
  Testing: After making changes, have the user log out and log back in to test if the issue is resolved.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization failures)
  
  
  
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the CRM_MKTPL098 error message.