How To Fix CRM_MKTPL096 - Category & does not contain products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 096

• Message text: Category & does not contain products

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL096 - Category & does not contain products ?

  The SAP error message CRM_MKTPL096 indicates that a specific category in the marketing planning module does not contain any products. This error typically arises when you are trying to execute a marketing plan or campaign that references a category, but there are no products assigned to that category.
  Cause:
  
  No Products Assigned: The most common cause is that the category you are trying to use does not have any products assigned to it in the system.
  Incorrect Category: You may be referencing the wrong category that is not set up correctly.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing product assignments.
  Configuration Issues: The category might not be properly configured in the marketing planning settings.
  
  Solution:
  
  
  Check Product Assignment:
  
  Go to the category in question and verify if there are any products assigned to it.
  If there are no products, you will need to assign relevant products to that category.
  
  
  
  Review Category Configuration:
  
  Ensure that the category is correctly configured in the system.
  Check if the category is active and properly set up in the marketing planning module.
  
  
  
  Data Maintenance:
  
  If you find that products should be assigned but are not, you may need to perform data maintenance to ensure that the products are linked to the correct category.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to category and product assignments in the marketing planning module.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to this error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of marketing campaigns and their associated categories and products.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and modify categories and products in the marketing planning module.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.