How To Fix CRM_MKTPL097 - Product & is locked

CRM_MKTPL097 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 097

• Message text: Product & is locked

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The product status is <LS>Locked </>in the product master.

System Response

How to fix this error?

You can change the status of the product by choosing <ZK><LS>Master Data
-> Products.</></>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL097 - Product & is locked ?

  The SAP error message CRM_MKTPL097 indicates that a product is locked in the system, which typically prevents any modifications or actions related to that product. This locking can occur for various reasons, such as ongoing processes, user actions, or system settings.
  Causes:
  
  Active Processes: The product may be involved in an active marketing campaign or other processes that require it to be locked.
  User Lock: A user may have locked the product for editing or maintenance purposes.
  System Lock: The system may have automatically locked the product due to a transaction that is currently being processed.
  Data Consistency: The product may be locked to maintain data consistency during updates or changes.
  
  Solutions:
  
  Check Lock Status: Use transaction code SM12 to check if there are any user locks on the product. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  Review Active Processes: Investigate if the product is