How To Fix CRM_MKTPL072 - Tactic &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 072

• Message text: Tactic &1 does not exist

What causes this issue?

The strategy &V1& does not exist.

System Response

Data is not transferred.

How to fix this error?

Recheck your entry.

Procedure for System Administrators

The permitted values for the field <LS>Strategy</> are defined in
Customizing for marketing planning. If necessary, check the settings in
Customizing (<LS>Define Strategies</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL072 - Tactic &1 does not exist ?

  The SAP error message CRM_MKTPL072 indicates that a specific tactic (identified by the placeholder &1) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a marketing tactic that has not been defined or has been deleted.
  Causes:
  
  Non-Existent Tactic: The tactic you are trying to access may not have been created or may have been deleted.
  Incorrect Tactic ID: The tactic ID you are using may be incorrect or misspelled.
  Authorization Issues: You may not have the necessary permissions to view or access the tactic.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  
  Solutions:
  
  Verify Tactic ID: Check the tactic ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Tactic Existence: Use the relevant transaction code (e.g., CRMD_ORDER or similar) to search for the tactic in the system. Ensure that it exists and is active.
  Create the Tactic: If the tactic does not exist, you may need to create it using the appropriate transaction or application in SAP CRM.
  Review Authorizations: Ensure that your user role has the necessary permissions to access the tactic. You may need to contact your system administrator for assistance.
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to resolve any underlying database issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing tactics, such as CRMD_ORDER, CRMD_ORDERADM_H, or specific marketing planning transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for documentation on marketing planning and tactics to understand how they are structured and managed within the system.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.