How To Fix CRM_MKTPL070 - Product &1 is still being used in marketing projects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 070

• Message text: Product &1 is still being used in marketing projects

What causes this issue?

The product &V1& is still being used in a marketing campaign or a
campaign element.

System Response

The product cannot be archived.

How to fix this error?

Check if the product assignment should be deleted from the corresponding
campaigns or campaign elements. Proceed as follows:
Call up the marketing calendar.
Enter the product ID and set the indicator <LS>Only marketing elements
with an assignment</>.
Click <LS>Tabular Marketing Calendar</>.
This brings you to an overview of all campaigns and campaign elements
assigned to the product.
Open the campaigns or campaign elements in the marketing planner and, if
necessary, delete the assignment of the product &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL070 - Product &1 is still being used in marketing projects ?

  The SAP error message CRM_MKTPL070 indicates that a specific product (denoted by &1) is still being used in marketing projects, which prevents certain actions from being performed on that product, such as deletion or modification.
  Cause:
  This error typically occurs when:
  
  The product is linked to one or more marketing projects or campaigns.
  The product is still active in the system and has not been fully removed from all associated marketing activities.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Marketing Projects:
  
  Use transaction codes like CRMD_ORDER or CRM_MKTPL to find out which marketing projects are using the product.
  You can also check the marketing project details to see the associated products.
  
  
  
  Remove the Product from Marketing Projects:
  
  Navigate to the marketing projects that are using the product and remove the product from those projects.
  Ensure that the product is not referenced in any active campaigns or marketing plans.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or references to the product in other areas of the CRM system.
  
  
  
  Deactivate or Delete the Product:
  
  Once the product is no longer associated with any marketing projects, you can proceed to deactivate or delete the product as needed.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps or need more detailed guidance, refer to the SAP documentation or help resources related to marketing project management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMD_ORDER: For managing marketing projects and campaigns.
  CRM_MKTPL: For accessing marketing planning and product management.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any specific patches or updates related to this error message.
  Review the SAP Help Portal for detailed information on managing marketing projects and products.
  
  
  
  User Permissions:
  
  Ensure that you have the necessary permissions to view and modify marketing projects and products in the SAP system.
  
  
  
  By following these steps, you should be able to resolve the CRM_MKTPL070 error and manage your products effectively within SAP.