How To Fix CRM_MKTPL073 - Objective &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 073

  • Message text: Objective &1 does not exist

  • Show details Hide details
  • What causes this issue?

    The objective &V1& does not exist.

    System Response

    The data is not transferred.

    How to fix this error?

    Check your entries.

    Procedure for System Administrators

    The permitted values in the field <LS>Objective</> are defined in
    Customizing for marketing planning. If necessary, check the settings in
    Customizing (<LS>Define Objectives</>).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL073 - Objective &1 does not exist ?

    The SAP error message CRM_MKTPL073, which states "Objective &1 does not exist," typically occurs in the context of SAP Customer Relationship Management (CRM) when a marketing plan or campaign is trying to reference an objective that is not defined or has been deleted.

    Cause:

    1. Non-Existent Objective: The objective you are trying to use in your marketing plan does not exist in the system. This could be due to a typo in the objective ID or because the objective was deleted or never created.
    2. Authorization Issues: The user may not have the necessary authorizations to view or access the objective.
    3. Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the database that are required for the objective to be recognized.

    Solution:

    1. Check Objective ID: Verify that the objective ID you are using is correct. Ensure there are no typographical errors.
    2. Create or Restore Objective: If the objective does not exist, you may need to create it. If it was deleted, you may need to restore it from a backup or recreate it.
    3. Authorization Check: Ensure that the user has the necessary permissions to access the objective. You may need to consult with your SAP security administrator to check and adjust user roles and authorizations.
    4. Data Consistency Check: Run consistency checks in the system to ensure that all necessary data is present and correctly linked. This may involve checking related tables or using SAP transaction codes for data consistency checks.
    5. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on how to manage objectives in CRM.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to check marketing documents or CRMD_ORDERADM_H for administrative data related to marketing campaigns.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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