How To Fix CRM_MKTPL014 - Export completed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 014

  • Message text: Export completed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL014 - Export completed ?

    The SAP error message CRM_MKTPL014 typically indicates that there was an issue during the export process of marketing plans or related data in the SAP Customer Relationship Management (CRM) module. The message "Export completed" suggests that the export process has finished, but it may not have completed successfully or as expected.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the marketing plan that prevent a successful export.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
    3. Configuration Errors: Incorrect configuration settings in the CRM system could lead to export issues.
    4. Technical Errors: There may be underlying technical issues, such as system performance problems or database connectivity issues.
    5. Version Compatibility: If there are version mismatches between the CRM system and other integrated systems, it could lead to export failures.

    Solutions:

    1. Check Data Integrity: Review the marketing plan data for any inconsistencies or missing fields. Ensure that all required fields are filled out correctly.
    2. Review Authorizations: Verify that the user has the necessary permissions to perform the export. This can be done by checking the user roles and authorizations in the SAP system.
    3. Configuration Review: Check the configuration settings related to marketing plans and exports. Ensure that they are set up correctly according to the business requirements.
    4. System Logs: Review system logs (transaction codes such as SLG1) for any error messages or warnings that could provide more context about the issue.
    5. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
    6. Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test different scenarios and configurations without affecting the production system.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for CRM marketing functionalities to ensure that you are following the correct procedures for exporting marketing plans.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If you continue to experience issues, providing specific details about the context in which the error occurs can help in diagnosing the problem more effectively.

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