How To Fix CRM_MKTPL016 - Update not executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 016

• Message text: Update not executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL016 - Update not executed ?

  The SAP error message CRM_MKTPL016: Update not executed typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing planning or related activities. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the marketing plan or related objects.
  Authorization Issues: The user may not have the necessary authorizations to execute the update.
  Technical Errors: There could be technical issues, such as problems with the database or application server.
  Business Logic Violations: The update may violate certain business rules defined in the system, leading to a rejection of the update.
  Lock Entries: The object being updated might be locked by another user or process, preventing the update from being executed.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the update has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Analyze Technical Logs:
  
  Check the application logs for any technical errors that might provide more context about the failure. Use transaction SLG1 to view application logs related to CRM.
  
  
  
  Check Business Rules:
  
  Review any business rules or validations that might be preventing the update. This may involve consulting with business analysts or functional consultants.
  
  
  
  Investigate Lock Entries:
  
  Use transaction SM12 to check for any lock entries related to the object being updated. If locks are found, determine if they can be released or if the user holding the lock can be contacted.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the failure occurs. This may require the assistance of a developer or technical consultant.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTPL, SE11, SE16, SLG1, and SM12 for troubleshooting.
  Documentation: Review SAP documentation related to CRM marketing planning for any specific guidelines or best practices.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By systematically addressing these areas, you should be able to identify the cause of the error and implement a suitable solution. If the problem persists, consider reaching out to SAP support for further assistance.