How To Fix CRM_MKTPL018 - Corresponding Microsoft Project tasks do not exist

CRM_MKTPL018 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 018

• Message text: Corresponding Microsoft Project tasks do not exist

What causes this issue?

In the selected Microsoft Project file there are no tasks that
correspond with an element in the current marketing plan/campaign. The
'Update' function only updates data from a task in Microsoft Project to
a corresponding marketing plan/campaign element. You cannot use this
function to create or delete elements.

System Response

No elements in the marketing plan/campaign are updated.

How to fix this error?

Select a Microsoft Project file that you exported from the current
marketing plan/campaign.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL018 - Corresponding Microsoft Project tasks do not exist ?

  The SAP error message CRM_MKTPL018 indicates that there are corresponding Microsoft Project tasks that do not exist in the SAP system. This error typically arises when there is an attempt to synchronize or integrate project data between SAP CRM and Microsoft Project, but the expected tasks in Microsoft Project are missing or not properly linked.
  Causes:
  
  Missing Tasks: The tasks that are expected to be present in Microsoft Project may not have been created or may have been deleted.
  Incorrect Mapping: There may be an issue with how tasks are mapped between SAP and Microsoft Project, leading to discrepancies.
  Synchronization Issues: Problems during the synchronization process can result in tasks not being transferred correctly.
  Version Compatibility: There may be compatibility issues between the versions of SAP and Microsoft Project being used.
  
  Solutions:
  
  Verify Task Existence: Check in Microsoft Project to ensure that the tasks that are supposed to be linked to SAP CRM actually exist. If they