How To Fix CRM_MKTPL018 - Corresponding Microsoft Project tasks do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 018

• Message text: Corresponding Microsoft Project tasks do not exist

What causes this issue?

In the selected Microsoft Project file there are no tasks that
correspond with an element in the current marketing plan/campaign. The
'Update' function only updates data from a task in Microsoft Project to
a corresponding marketing plan/campaign element. You cannot use this
function to create or delete elements.

System Response

No elements in the marketing plan/campaign are updated.

How to fix this error?

Select a Microsoft Project file that you exported from the current
marketing plan/campaign.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL018 - Corresponding Microsoft Project tasks do not exist ?

  The SAP error message CRM_MKTPL018 indicates that there are corresponding Microsoft Project tasks that do not exist in the SAP system. This error typically arises when there is an attempt to synchronize or integrate project data between SAP CRM and Microsoft Project, but the expected tasks in Microsoft Project are missing or not properly linked.
  Causes:
  
  Missing Tasks: The tasks that are expected to be present in Microsoft Project may not have been created or may have been deleted.
  Incorrect Mapping: There may be an issue with how tasks are mapped between SAP and Microsoft Project, leading to discrepancies.
  Synchronization Issues: Problems during the synchronization process can result in tasks not being transferred correctly.
  Version Compatibility: There may be compatibility issues between the versions of SAP and Microsoft Project being used.
  
  Solutions:
  
  Verify Task Existence: Check in Microsoft Project to ensure that the tasks that are supposed to be linked to SAP CRM actually exist. If they do not, create them as needed.
  Check Mapping Configuration: Review the mapping configuration between SAP and Microsoft Project to ensure that it is set up correctly. Make adjustments if necessary.
  Re-Synchronize: If tasks were recently created or modified, try re-synchronizing the data between SAP and Microsoft Project to ensure that all changes are reflected.
  Error Logs: Check the error logs in both SAP and Microsoft Project for any additional error messages that may provide more context on the issue.
  Consult Documentation: Refer to the SAP documentation for integration with Microsoft Project to ensure that all steps have been followed correctly.
  Update Software: Ensure that both SAP and Microsoft Project are updated to the latest versions to avoid compatibility issues.
  
  Related Information:
  
  Integration Tools: Familiarize yourself with the tools and methods used for integrating SAP CRM with Microsoft Project, such as SAP's Project Management tools or third-party integration solutions.
  User Permissions: Ensure that the user has the necessary permissions to create and modify tasks in both SAP and Microsoft Project.
  Support: If the issue persists, consider reaching out to SAP support or consulting with a professional who specializes in SAP and Microsoft Project integration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.