How To Fix CRM_MKTPL019 - Graphic scheduling could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 019

• Message text: Graphic scheduling could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL019 - Graphic scheduling could not be started ?

  The SAP error message CRM_MKTPL019 indicates that the graphic scheduling function could not be started in the SAP CRM (Customer Relationship Management) system. This error typically arises in the context of marketing planning or campaign management when the system is unable to generate the graphical representation of scheduling data.
  Causes:
  
  Missing Authorizations: The user may not have the necessary authorizations to access the graphic scheduling functionality.
  Configuration Issues: There may be configuration problems in the marketing planning settings or in the related components.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to generate the graphic.
  Technical Errors: There could be underlying technical issues, such as missing or corrupted data, or problems with the underlying database.
  Software Bugs: There may be bugs in the version of SAP CRM being used that affect the graphic scheduling functionality.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the graphic scheduling feature. This can be done by checking the user roles and authorizations in the SAP system.
  Review Configuration: Verify the configuration settings related to marketing planning and graphic scheduling. Ensure that all necessary settings are correctly configured.
  System Performance: Monitor the system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or running the function during off-peak hours.
  Check for Technical Issues: Look for any technical issues in the system logs (transaction SLG1) that might provide more details about the error. You may also want to check for data integrity issues.
  Update SAP: If the issue is due to a known bug, check for any available patches or updates from SAP that address this specific error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might provide additional information or solutions related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in marketing planning.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review the official SAP documentation for CRM marketing planning to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTPL019 error message.