How To Fix CRM_MKTPL012 - Error during import


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 012

  • Message text: Error during import

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL012 - Error during import ?

    The SAP error message CRM_MKTPL012 typically indicates that there was an issue during the import process of marketing plans or related data in the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, including data inconsistencies, missing required fields, or issues with the import configuration.

    Causes:

    1. Data Inconsistencies: The data being imported may not match the expected format or may contain invalid entries.
    2. Missing Required Fields: Certain mandatory fields may not be populated in the data being imported.
    3. Configuration Issues: There may be issues with the import configuration settings in the SAP system.
    4. Authorization Issues: The user performing the import may not have the necessary permissions to execute the import.
    5. Technical Issues: There could be underlying technical problems, such as database connectivity issues or system performance problems.

    Solutions:

    1. Check Data Format: Ensure that the data being imported adheres to the required format and structure. Validate the data for any inconsistencies or errors.
    2. Verify Required Fields: Review the import template or data source to ensure that all mandatory fields are filled out correctly.
    3. Review Import Configuration: Check the settings and configurations related to the import process in the SAP system. Make sure they are set up correctly.
    4. User Authorization: Confirm that the user has the necessary authorizations to perform the import. If not, adjust the user roles or permissions accordingly.
    5. Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
    6. Test Import with Sample Data: If possible, try importing a smaller set of data or a sample to see if the issue persists. This can help isolate the problem.
    7. Consult Documentation: Refer to SAP documentation or notes related to the CRM_MKTPL012 error for any specific guidance or patches that may be available.
    8. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and CRM data management.
    • SAP Notes: Search for SAP Notes related to CRM_MKTPL012 in the SAP Support Portal for any known issues or fixes.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL012 error during the import process.

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