How To Fix CRM_MKTPL011 - Error during export

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 011

• Message text: Error during export

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL011 - Error during export ?

  The SAP error message CRM_MKTPL011 typically indicates that there was an error during the export process in the SAP Customer Relationship Management (CRM) module, particularly related to marketing planning or marketing lists. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing plan or related objects that are being exported.
  Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
  Technical Issues: There could be technical issues such as system performance problems, network issues, or database locks.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to export errors.
  Missing Dependencies: Required objects or dependencies may not be available or properly configured in the system.
  
  Solutions:
  
  Check Data Integrity: Review the marketing plan and related objects for any inconsistencies or missing data. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the export. This can be done by checking the user's roles and permissions in the SAP system.
  System Performance: Monitor the system performance and check for any ongoing issues that might affect the export process. If necessary, consult with your IT team to resolve any technical problems.
  Configuration Review: Check the configuration settings related to marketing planning and ensure they are set up correctly. This may involve reviewing customizing settings in the SAP system.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  Testing: If possible, try to replicate the issue in a test environment to better understand the conditions under which the error occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the marketing planning process.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to CRM marketing planning for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.