How To Fix CRM_MKTLIST_UI022 - Cannot upload file; file does not contain any records

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_UI - CRM Marketing:External List management UI Messages

• Message number: 022

• Message text: Cannot upload file; file does not contain any records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_UI022 - Cannot upload file; file does not contain any records ?

  The SAP error message CRM_MKTLIST_UI022 indicates that the system is unable to upload a file because it does not contain any records. This error typically occurs when you are trying to import data into the SAP Customer Relationship Management (CRM) system, particularly when dealing with marketing lists or similar functionalities.
  Causes:
  
  Empty File: The most common cause is that the file you are trying to upload is empty or does not contain any valid data records.
  Incorrect File Format: The file may not be in the expected format (e.g., CSV, Excel) or may not adhere to the required structure (e.g., missing headers).
  Data Validation Issues: The records in the file may not meet the validation criteria set by the system, leading to the perception that there are no valid records.
  File Encoding Issues: The file may be encoded in a format that SAP cannot read properly (e.g., UTF-16 instead of UTF-8).
  Incorrect Mapping: If the fields in the file do not match the expected fields in SAP, the system may not recognize any records.
  
  Solutions:
  
  Check the File Content: Open the file and ensure that it contains data. If it is empty, populate it with the necessary records.
  Verify File Format: Ensure that the file is in the correct format (e.g., CSV, XLSX) and that it adheres to the expected structure. Check for required headers and data types.
  Data Validation: Review the data in the file to ensure it meets the validation criteria. Look for any missing or incorrect values that may cause the records to be rejected.
  Encoding: Ensure that the file is saved with the correct encoding (preferably UTF-8) to avoid any reading issues.
  Field Mapping: Check the mapping of fields in the file against the expected fields in SAP. Make sure that all required fields are present and correctly named.
  Test with Sample Data: If possible, create a small sample file with known valid records to test the upload process. This can help isolate whether the issue is with the specific file or the upload process itself.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP documentation for the specific transaction or process you are using to understand the expected file format and requirements.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CRM_MKTLIST_UI022.