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Message type: E = Error
Message class: CRM_MKTLIST_UI - CRM Marketing:External List management UI Messages
Message number: 003
Message text: &1 external list found
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CRM_MKTLIST_UI003
- &1 external list found ?The SAP error message CRM_MKTLIST_UI003 typically indicates that there is an issue with the external list in the context of the SAP Customer Relationship Management (CRM) system. This error can occur when the system is unable to find or access the external list that is supposed to be used in a marketing list or campaign.
Cause:
- Missing External List: The external list that the system is trying to access may not exist or may have been deleted.
- Authorization Issues: The user may not have the necessary permissions to access the external list.
- Incorrect Configuration: There may be a configuration issue in the marketing list setup or in the connection to the external data source.
- Data Source Issues: The external data source may be down or not reachable due to network issues or incorrect settings.
Solution:
- Check External List Existence: Verify that the external list exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check for the list.
- Review Authorizations: Ensure that the user has the necessary authorizations to access the external list. This may involve checking user roles and permissions in the SAP system.
- Configuration Review: Review the configuration settings for the marketing list and ensure that all parameters are correctly set up. This includes checking the connection settings to the external data source.
- Data Source Availability: Check the availability of the external data source. Ensure that it is online and accessible from the SAP system.
- Logs and Traces: Check system logs and traces for any additional error messages or warnings that may provide more context about the issue.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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