How To Fix CRM_MKTLIST_UI002 - Data created during previous process steps will be deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_UI - CRM Marketing:External List management UI Messages

  • Message number: 002

  • Message text: Data created during previous process steps will be deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_UI002 - Data created during previous process steps will be deleted ?

    The SAP error message CRM_MKTLIST_UI002 typically indicates that there is an issue with the data integrity in the context of a marketing list or campaign management process. This error message suggests that data created during previous process steps is at risk of being deleted, which can occur for several reasons.

    Causes:

    1. Incomplete Process Steps: The error may arise if previous steps in the marketing list creation or modification process were not completed successfully. This can lead to inconsistencies in the data.
    2. Data Locking: If another user or process is currently accessing or modifying the same data, it may lead to conflicts that trigger this error.
    3. System Configuration Issues: Incorrect configuration settings in the SAP system can also lead to this error, especially if the system is not set up to handle the specific marketing list processes.
    4. Authorization Issues: Lack of proper authorizations for the user trying to perform the action can also lead to this error.

    Solutions:

    1. Check Process Steps: Review the previous steps in the marketing list creation process to ensure that all required actions were completed successfully. If any steps were skipped or failed, try to complete them.
    2. Data Consistency Check: Run a consistency check on the data involved in the marketing list. This can help identify any discrepancies that need to be resolved.
    3. Release Locks: If data locking is suspected, check for any active sessions or processes that may be holding locks on the data. You may need to wait for those processes to complete or contact your system administrator to release the locks.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to the marketing list. If not, contact your SAP security administrator to adjust the permissions.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or updates that can resolve the problem.
    6. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for CRM and marketing list management for detailed guidance on the processes involved.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps leading up to it.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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