How To Fix CRM_MKTLIST_UI026 - Select a single record from the list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_UI - CRM Marketing:External List management UI Messages

• Message number: 026

• Message text: Select a single record from the list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_UI026 - Select a single record from the list ?

  The SAP error message CRM_MKTLIST_UI026 ("Select a single record from the list") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a single record to be selected, but either no record or multiple records are selected instead.
  Cause:
  
  Multiple Selections: The user has selected more than one record in a list where only one selection is allowed.
  No Selection: The user has not selected any record at all.
  UI Configuration: The user interface may be configured in a way that does not allow for multiple selections in certain contexts.
  
  Solution:
  
  Select a Single Record: Ensure that you select only one record from the list. Click on the desired record to highlight it, ensuring that no other records are selected.
  Check for Filters: If you are unable to find the desired record, check if there are any filters applied that might be hiding the records you need.
  Refresh the List: Sometimes, refreshing the list can help in case the records are not displaying correctly.
  Review User Permissions: Ensure that you have the necessary permissions to access and select the records in question.
  Consult Documentation: If the issue persists, refer to SAP documentation or help resources for further guidance on the specific transaction or screen you are using.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes within the CRM module, particularly those involving marketing lists or customer interactions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: If users frequently encounter this error, consider providing training on how to properly select records in the CRM interface.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.