How To Fix CRM_MKTLIST_PACKAGE118 - For an Existing Target Group, New Segmentation Model is not valid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

  • Message number: 118

  • Message text: For an Existing Target Group, New Segmentation Model is not valid

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE118 - For an Existing Target Group, New Segmentation Model is not valid ?

    The SAP error message CRM_MKTLIST_PACKAGE118 typically indicates that there is an issue with the segmentation model associated with a target group in SAP CRM (Customer Relationship Management). This error occurs when you attempt to use a new segmentation model for an existing target group, but the model is not valid for that target group.

    Cause:

    1. Incompatibility of Segmentation Model: The new segmentation model you are trying to apply may not be compatible with the existing target group. This can happen if the segmentation criteria or structure has changed.
    2. Target Group Locking: The target group might be locked or in use, preventing changes to its segmentation model.
    3. Data Integrity Issues: There may be inconsistencies or issues with the data in the target group or segmentation model.
    4. Authorization Issues: The user may not have the necessary permissions to modify the target group or apply the new segmentation model.

    Solution:

    1. Check Segmentation Model Compatibility: Ensure that the new segmentation model is compatible with the existing target group. Review the criteria and structure of both the target group and the segmentation model.
    2. Unlock Target Group: If the target group is locked, you may need to unlock it or wait until it is no longer in use. Check if there are any ongoing processes that might be using the target group.
    3. Review Data Integrity: Validate the data in both the target group and the segmentation model. Look for any inconsistencies or errors that might be causing the issue.
    4. User Authorization: Verify that you have the necessary permissions to make changes to the target group and apply the new segmentation model. If not, contact your system administrator to obtain the required access.
    5. Use Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the target group and segmentation model.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on segmentation models and target groups.

    Related Information:

    • Segmentation Models: These are used in SAP CRM to define how customers or prospects are grouped based on specific criteria. Understanding the structure and rules of segmentation models is crucial for effective marketing.
    • Target Groups: Target groups are collections of business partners that are defined for marketing purposes. They can be created based on various criteria and are essential for targeted marketing campaigns.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific fixes available.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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