How To Fix CRM_MKTLIST_PACKAGE116 - Step "&1" cannot be repeated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 116

• Message text: Step "&1" cannot be repeated

What causes this issue?

At least one business partner was enriched (updated) with data from this
list.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This step can only be repeated for erroneous records.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE116 - Step "&1" cannot be repeated ?

  The SAP error message "CRM_MKTLIST_PACKAGE116 Step '&1' cannot be repeated" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that a specific step in a process cannot be executed again, which may be due to various reasons.
  Causes:
  
  Process Flow Restrictions: The step indicated by "&1" in the error message has been designed to be executed only once in a particular process flow. Attempting to repeat it may violate the business logic defined in the system.
  Data Integrity Issues: There may be constraints in the data that prevent the step from being repeated, such as dependencies on previous steps or the state of the data being processed.
  Configuration Settings: The system configuration may restrict certain actions based on the settings defined in the CRM system.
  Incomplete Previous Steps: If the previous steps in the process have not been completed successfully, the system may prevent the current step from being executed again.
  
  Solutions:
  
  Check Process Flow: Review the process flow to understand the sequence of steps and ensure that you are not trying to repeat a step that is meant to be executed only once.
  Review Logs and Messages: Check the application logs and any related messages for additional context on why the step cannot be repeated. This may provide insights into what went wrong in the previous steps.
  Data Validation: Ensure that all required data is complete and valid before attempting to execute the step again. This may involve checking for missing or incorrect entries.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the step indicated by "&1" to understand its intended use and limitations.
  Configuration Review: If you have access, review the configuration settings related to the marketing list or campaign process to see if any restrictions are in place that could be causing the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing lists and campaigns, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering in SAP CRM.