How To Fix CRM_MKTLIST_PACKAGE114 - Create Cleansing Cases and Add Duplicates to Target Group are selected

CRM_MKTLIST_PACKAGE114 - Overview

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 114

• Message text: Create Cleansing Cases and Add Duplicates to Target Group are selected

What causes this issue?

Both options "Create Cleansing Cases" and "Add Duplicates to Target
Group" are selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either choose "Create Cleasning Cases" or "Add Duplicates to Target
Group."

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE114 - Create Cleansing Cases and Add Duplicates to Target Group are selected ?

  The SAP error message "CRM_MKTLIST_PACKAGE114 Create Cleansing Cases and Add Duplicates to Target Group are selected" typically occurs in the context of managing marketing lists and handling duplicate entries in SAP Customer Relationship Management (CRM). This error can arise when there are issues with the configuration or execution of the marketing list processing, particularly when trying to create cleansing cases for duplicates.
  
  Cause:
  
  Duplicate Entries: The system has detected duplicate entries in the marketing list that need to be addressed.
  
  Configuration Issues: There may be misconfigurations in the marketing list settings or in the duplicate handling settings.
  Missing Authorizations: The user may not have the necessary authorizations to create cleansing cases or modify the target group.
  Data Quality Issues: Poor data quality or inconsistencies in the data can lead to the system being unable to process the duplicates correctly.
  
  
  Solution:
  
  Review Duplicate Settings: Check the settings for duplicate handling in the marketing list configuration. Ensure that the