How To Fix CRM_MKTLIST_PACKAGE112 - Step "&1" marked but selected target group does not exist; use value help


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

  • Message number: 112

  • Message text: Step "&1" marked but selected target group does not exist; use value help

  • Show details Hide details
  • What causes this issue?

    You selected the step "&V1&" with the technical ID &V2& . You now want
    to add business partners to an existing target group, but the target
    group you entered does not exist.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Use the value help provided for the field "Target Group Description" to
    select an existing target group (description).

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE112 - Step "&1" marked but selected target group does not exist; use value help ?

    The SAP error message "CRM_MKTLIST_PACKAGE112 Step '&1' marked but selected target group does not exist; use value help" typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing lists or target groups. This error indicates that the system is unable to find the specified target group that you are trying to use in your marketing activities.

    Cause:

    1. Non-Existent Target Group: The target group you are trying to access or use in your marketing list does not exist in the system.
    2. Incorrect Selection: The target group may have been deleted or not created yet, or you may have selected an incorrect or invalid target group.
    3. Authorization Issues: There may be authorization issues preventing you from accessing the target group.
    4. Data Inconsistency: There could be inconsistencies in the data or configuration that lead to the target group not being recognized.

    Solution:

    1. Check Target Group Existence:

      • Use the value help (F4) in the target group field to see if the target group you are trying to use is available.
      • If it is not listed, you may need to create it or check with your administrator.
    2. Create or Update Target Group:

      • If the target group does not exist, create a new target group using the appropriate transaction (e.g., CRMD_ORDER or similar).
      • Ensure that the target group is properly configured and activated.
    3. Review Authorizations:

      • Check if you have the necessary authorizations to access the target group. If not, contact your system administrator to grant the required permissions.
    4. Data Consistency Check:

      • Run any relevant consistency checks or reports to identify and resolve data inconsistencies in your CRM system.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on managing target groups and marketing lists.
    6. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and target group management.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


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