How To Fix CRM_MKTLIST_PACKAGE111 - Use value help to choose an existing target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 111

• Message text: Use value help to choose an existing target group

What causes this issue?

You selected the step "&V1&" with the technical ID &V2& . You now want
to add business partners to an existing target group but you have either
not specified a target group description at all, or entered a target
group description manually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the value help provided for the field "Target Group Description" to
select an existing target group (description).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE111 - Use value help to choose an existing target group ?

  The SAP error message "CRM_MKTLIST_PACKAGE111 Use value help to choose an existing target group" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a marketing list or target group but does not select a valid or existing target group from the available options.
  Cause:
  
  Invalid Input: The user may have entered a target group that does not exist in the system.
  Missing Authorization: The user may not have the necessary permissions to view or select the target groups.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from recognizing the target group.
  System Configuration: The target groups may not be properly configured or activated in the system.
  
  Solution:
  
  Use Value Help: Click on the input field for the target group and use the value help (often represented by a button with a magnifying glass or a dropdown arrow) to select an existing target group from the list.
  Check Existing Target Groups: Navigate to the relevant transaction or area in SAP where target groups are maintained (e.g., transaction CRMD_ORDER or CRM Marketing) and verify that the target group you are trying to use exists.
  Authorization Check: Ensure that you have the necessary authorizations to access and select target groups. You may need to contact your SAP security administrator if you suspect authorization issues.
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis or technical team to investigate any underlying issues.
  Configuration Review: If the target groups are not appearing as expected, review the configuration settings in the CRM system to ensure that target groups are properly defined and activated.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) or CRMD_MKTPL (for marketing planning).
  SAP Notes: Check SAP Notes for any known issues or patches related to target groups in your version of SAP CRM.
  Documentation: Refer to SAP Help documentation for detailed guidance on managing target groups and marketing lists in CRM.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.