How To Fix CRM_MKTLIST_PACKAGE117 - Step "&1" marked; description of segmentation model not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 117

• Message text: Step "&1" marked; description of segmentation model not provided

What causes this issue?

The step "&V1&" with the technical ID &V2& is marked but no description
of the profile set is given.

System Response

The profile set cannot be created without description.

How to fix this error?

Enter a description of the profile set.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE117 - Step "&1" marked; description of segmentation model not provided ?

  The SAP error message "CRM_MKTLIST_PACKAGE117 Step '&1' marked; description of segmentation model not provided" typically occurs in the context of SAP Customer Relationship Management (CRM) when working with segmentation models. This error indicates that a segmentation model has been defined, but its description is missing or not properly configured.
  Cause:
  
  Missing Description: The segmentation model has been created without a description, which is required for the model to function correctly.
  Configuration Issues: There may be issues in the configuration of the segmentation model or the related settings in the CRM system.
  Data Inconsistencies: There could be inconsistencies in the data or settings related to the segmentation model.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Segmentation Model:
  
  Go to the segmentation model in the SAP CRM system.
  Ensure that a valid description is provided for the segmentation model. You can do this by navigating to the segmentation model configuration and editing the model to add a description.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the segmentation model. Ensure that all required fields are filled out correctly.
  Check if there are any missing or incorrect settings that could lead to this error.
  
  
  
  Recreate the Model:
  
  If the issue persists, consider deleting the problematic segmentation model and recreating it from scratch, ensuring that all required fields, including the description, are filled out correctly.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches related to this error message. Sometimes, SAP releases updates that address specific issues in the system.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for segmentation models to ensure that you are following the correct procedures and guidelines.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. They may provide insights or solutions specific to your system configuration.
  
  
  
  Related Information:
  
  Segmentation Models: These are used in SAP CRM to categorize customers or prospects based on specific criteria for targeted marketing and sales activities.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER or CRMD_ORDERADM_H for managing CRM orders and segmentation models.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to resolve the error and ensure that your segmentation model is properly configured.