How To Fix CRM_MKTLIST_PACKAGE086 - Cannot change format if business partners are already created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 086

• Message text: Cannot change format if business partners are already created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE086 - Cannot change format if business partners are already created ?

  The SAP error message CRM_MKTLIST_PACKAGE086 typically occurs in the context of managing marketing lists in SAP Customer Relationship Management (CRM). This error indicates that you are trying to change the format of a marketing list that already has business partners assigned to it. 
  Cause:
  The primary cause of this error is that once business partners (BPs) are assigned to a marketing list, the format of that list cannot be changed. This is a safeguard to ensure data integrity and consistency, as changing the format could affect how the existing business partners are processed or categorized.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partners: Verify if there are any business partners already assigned to the marketing list you are trying to modify. If there are, you will need to remove them before changing the format.
  
  
  Remove Business Partners: 
  
  Navigate to the marketing list in question.
  Remove all assigned business partners from the list.
  Once the list is empty, you should be able to change the format without encountering the error.
  
  
  
  Create a New Marketing List: If you need to keep the existing business partners and still want to change the format, consider creating a new marketing list with the desired format and then reassign the business partners as needed.
  
  
  Consult Documentation: If you are unsure about the implications of changing the format or how to manage marketing lists effectively, refer to the SAP documentation or user guides specific to your version of SAP CRM.
  
  
  Seek Help from SAP Support: If the issue persists or if you have specific requirements that are not addressed by the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing lists, such as CRMD_ORDER for managing marketing documents.
  User Roles and Authorizations: Ensure that you have the necessary permissions to modify marketing lists and business partners in your SAP environment.
  
  By following these steps, you should be able to resolve the error and manage your marketing lists effectively in SAP CRM.