How To Fix CRM_MKTLIST_PACKAGE084 - Step "&1" marked and list "&3" is rented

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 084

• Message text: Step "&1" marked and list "&3" is rented

What causes this issue?

Step &V1& with the technical ID &V2& is selected and the list &V3& is
rented.

System Response

If the list is marked as rented and business partners are created for
this list, the Rented flag might be removed in Step &V1& .

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE084 - Step "&1" marked and list "&3" is rented ?

  The SAP error message CRM_MKTLIST_PACKAGE084 typically indicates an issue related to marketing lists in the SAP Customer Relationship Management (CRM) module. The specific message you mentioned suggests that a certain step in the process is marked, and the marketing list in question is "rented," which usually means that it is not fully owned or is being used in a way that restricts certain operations.
  Cause:
  
  Rented Marketing List: The marketing list you are trying to work with is rented, meaning it is not fully owned by your organization. This could be due to licensing or usage agreements.
  Process Step Marked: The step indicated by "&1" in the error message is marked, which may imply that it is either incomplete or has encountered an issue that prevents it from proceeding.
  Data Integrity Issues: There may be issues with the data integrity of the marketing list or the associated records, which could lead to restrictions on operations.
  
  Solution:
  
  Check Ownership: Verify the ownership of the marketing list. If it is rented, check the terms of the rental agreement to understand what operations are allowed.
  Review Process Steps: Look into the specific step indicated by "&1" to determine what might be causing it to be marked. This could involve checking for missing data, errors in configuration, or other issues that need to be resolved.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling rented marketing lists and the implications of the error message.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance. They may have more insights into the specific configuration and setup of your CRM system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing lists in SAP CRM, such as CRMD_ORDER or CRMD_MKTLIST, to help navigate and troubleshoot the issue.
  User Permissions: Ensure that the user attempting to perform the operation has the necessary permissions to work with rented marketing lists.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.