How To Fix CRM_MKTLIST_PACKAGE085 - Cannot change file if business transactions are already created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 085

• Message text: Cannot change file if business transactions are already created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE085 - Cannot change file if business transactions are already created ?

  The SAP error message CRM_MKTLIST_PACKAGE085 indicates that you are trying to change a marketing list or a related file while there are already business transactions associated with it. This is a common issue in SAP CRM when dealing with marketing lists, as the system prevents changes to ensure data integrity and consistency.
  Cause:
  The error occurs because:
  
  Existing Business Transactions: The marketing list you are trying to modify has already been used in business transactions (e.g., leads, opportunities, etc.).
  Data Integrity: SAP enforces rules to maintain the integrity of data, preventing changes that could lead to inconsistencies in related business processes.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check for Existing Transactions:
  
  Review the marketing list to identify any existing business transactions that are linked to it. You can do this by checking the transaction history or related documents.
  
  
  
  Remove Associations:
  
  If possible, remove or disassociate any business transactions from the marketing list. This may involve deleting or modifying the transactions that reference the marketing list.
  
  
  
  Create a New Marketing List:
  
  If the changes you want to make are essential and cannot be applied to the existing marketing list, consider creating a new marketing list instead. This way, you can implement the desired changes without affecting existing transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling marketing lists and associated transactions.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing business transactions and CRM_MKTLIST for marketing lists.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or patches that address the issue.
  User Permissions: Ensure that you have the necessary permissions to make changes to marketing lists and associated transactions.
  
  By following these steps, you should be able to address the error and proceed with your marketing activities in SAP CRM.