How To Fix CRM_MKTLIST_PACKAGE087 - Cannot change format if business transactions are already created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 087

• Message text: Cannot change format if business transactions are already created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE087 - Cannot change format if business transactions are already created ?

  The SAP error message CRM_MKTLIST_PACKAGE087 typically occurs in the context of marketing lists in SAP CRM (Customer Relationship Management). This error indicates that you are trying to change the format of a marketing list that already has business transactions associated with it. 
  Cause:
  The primary cause of this error is that once business transactions (like leads, opportunities, etc.) are created based on a marketing list, the format of that marketing list cannot be changed. This is a safeguard to maintain data integrity and ensure that the transactions remain consistent with the original marketing list format.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check for Existing Transactions: Verify if there are any business transactions linked to the marketing list you are trying to modify. You can do this by checking the transaction history or associated records.
  
  
  Create a New Marketing List: If you need to change the format, the best approach is to create a new marketing list with the desired format. You can then use this new list for any future business transactions.
  
  
  Remove Existing Transactions: If it is absolutely necessary to change the format of the existing marketing list, you would need to delete or unlink any existing business transactions associated with it. Be cautious with this approach, as it may lead to data loss or inconsistencies.
  
  
  Consult Documentation: Review SAP documentation or help resources for any specific guidelines related to marketing lists and their formats.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide additional insights or solutions based on your specific system configuration.
  
  
  Related Information:
  
  Marketing Lists in SAP CRM: Understand how marketing lists function within SAP CRM, including their creation, management, and the implications of associated business transactions.
  Data Integrity: Familiarize yourself with the importance of data integrity in SAP systems, especially when dealing with marketing and sales data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  
  By following these steps, you should be able to address the error and proceed with your marketing activities in SAP CRM.