How To Fix CRM_MKTLIST_PACKAGE061 - Step "&1": Status cannot be set; process predecessor step "&3"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 061

• Message text: Step "&1": Status cannot be set; process predecessor step "&3"

What causes this issue?

The status of the step "&V1&" with the technical ID &V2& should be set
to a value which is not equal to space.

System Response

The predecessor step "&V3&" is not yet processed. Therefore the status
of the step "&V1&" cannot be set.

How to fix this error?

The step "&V3&" must be processed first.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE061 - Step "&1": Status cannot be set; process predecessor step "&3" ?

  The SAP error message "CRM_MKTLIST_PACKAGE061 Step '&1': Status cannot be set; process predecessor step '&3'" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that there is an issue with the status transition of a process step in a workflow or a marketing list processing sequence.
  Cause:
  
  Predecessor Step Not Completed: The error usually arises when the predecessor step (indicated by &3) has not been completed successfully. In a workflow, each step may depend on the successful completion of the previous step.
  Incorrect Status Transition: The system may be trying to set a status that is not allowed based on the current status of the predecessor step.
  Configuration Issues: There may be configuration issues in the workflow or process definitions that prevent the status from being set correctly.
  Data Integrity Issues: There could be issues with the data being processed, such as missing or incorrect entries that prevent the workflow from proceeding.
  
  Solution:
  
  Check Predecessor Step: Review the predecessor step (&3) to ensure it has been completed successfully. If it has failed, investigate the cause of the failure and resolve any issues.
  Review Workflow Configuration: Check the workflow configuration to ensure that the status transitions are correctly defined and that the current status allows for the transition to the desired status.
  Data Validation: Validate the data being processed to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Reprocess the Workflow: If the predecessor step was completed but the error persists, try reprocessing the workflow or restarting the marketing list processing.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the status of the marketing list or campaign.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access to debugging tools, you can analyze the workflow execution to identify where the process is failing.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.