How To Fix CRM_MKTLIST_PACKAGE059 - Step "&1" marked but step "&3" already processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 059

• Message text: Step "&1" marked but step "&3" already processed

What causes this issue?

The step "&V1&" with the technical ID &V2& is marked but the step "&V3&
" is already processed.

System Response

The step "&V1&" cannot be repeated if the step "&V3&" was already
processed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE059 - Step "&1" marked but step "&3" already processed ?

  The SAP error message "CRM_MKTLIST_PACKAGE059 Step '&1' marked but step '&3' already processed" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that there is a conflict in the processing steps of a marketing list, where one step is marked for processing, but another step has already been completed.
  Cause:
  
  
  Process Overlap: The error usually arises when there is an attempt to execute a step in a process that has already been completed or marked as processed. This can happen if:
  
  The marketing list is being processed multiple times simultaneously.
  There is a misconfiguration in the workflow or process sequence.
  There are inconsistencies in the data or status of the marketing list.
  
  
  
  Concurrency Issues: If multiple users or processes are trying to update or process the same marketing list at the same time, it can lead to this error.
  
  
  Data Integrity Issues: If the underlying data for the marketing list is corrupted or inconsistent, it may lead to unexpected behavior during processing.
  
  
  Solution:
  
  
  Check Process Status: Review the status of the marketing list and ensure that the steps are being executed in the correct order. You can do this by:
  
  Navigating to the relevant transaction in SAP and checking the logs or status of the marketing list.
  Ensuring that no other processes are currently running on the same marketing list.
  
  
  
  Avoid Concurrent Processing: Make sure that the marketing list is not being processed by multiple users or processes at the same time. If necessary, implement locking mechanisms to prevent concurrent access.
  
  
  Reprocess the Marketing List: If the error persists, you may need to reset the status of the marketing list and reprocess it. This can involve:
  
  Marking the steps as unprocessed if possible.
  Deleting any temporary or intermediate data related to the marketing list.
  
  
  
  Check for Data Issues: Investigate the underlying data for the marketing list to ensure there are no inconsistencies or corruption. This may involve:
  
  Running data consistency checks.
  Reviewing any recent changes made to the marketing list or related data.
  
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing lists, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Documentation: Review SAP documentation related to marketing list processing and error handling in CRM.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the marketing list processing in SAP CRM.