How To Fix CRM_MKTLIST_PACKAGE057 - Step "&1": Repetition allowed only if the step is marked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 057

• Message text: Step "&1": Repetition allowed only if the step is marked

What causes this issue?

The step "&V1&" with the technical ID &V2& should be repeated. The
"Repetition-Flag" is marked but the step is not marked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Mark the step and the repetition flag.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE057 - Step "&1": Repetition allowed only if the step is marked ?

  The SAP error message "CRM_MKTLIST_PACKAGE057 Step '&1': Repetition allowed only if the step is marked" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that there is an issue with the configuration of a marketing step in a campaign or marketing list process.
  Cause:
  The error is caused by the following reasons:
  
  Step Configuration: The specific step in the marketing list or campaign is not marked as repeatable. In SAP CRM, certain steps can be configured to allow repetition, and if a step is not marked as such, the system will throw this error when an attempt is made to repeat it.
  Process Flow: The process flow may be trying to execute a step that is not configured to allow repetition, which is against the defined rules of the marketing process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Step Configuration:
  
  Go to the configuration settings for the marketing list or campaign.
  Identify the specific step that is causing the error (indicated by "&1" in the error message).
  Ensure that the step is marked as repeatable. This can usually be done in the step's properties or settings.
  
  
  
  Modify the Campaign/Marketing List:
  
  If the step should not be repeatable, consider modifying the process flow to avoid repeating that step.
  Alternatively, if repetition is necessary, update the step configuration to allow for repetition.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to marketing lists and campaign management for additional guidance on configuring steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the marketing list or campaign to ensure that the error no longer occurs.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing lists and campaigns, such as CRMD_ORDER or CRMD_ORDERADM_H, to navigate and troubleshoot effectively.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to marketing list configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.