How To Fix CRM_MKTLIST_PACKAGE055 - Cannot mark step "&1" and step "&3" together

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 055

• Message text: Cannot mark step "&1" and step "&3" together

What causes this issue?

The step "&V1&" with the technical ID &V2& is marked and the step "&V3&
" is marked.

System Response

Step "&V1&" and step "&V3&" cannot be marked together

How to fix this error?

Remove the flag of one the steps.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE055 - Cannot mark step "&1" and step "&3" together ?

  The SAP error message CRM_MKTLIST_PACKAGE055 with the description "Cannot mark step '&1' and step '&3' together" typically occurs in the context of marketing lists or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is a conflict in the selection of steps or actions that you are trying to perform on a marketing list or campaign.
  Cause:
  The error is usually caused by attempting to mark or select multiple steps that are not allowed to be processed together. This can happen due to:
  
  Conflicting Steps: The steps you are trying to mark may have dependencies or restrictions that prevent them from being processed simultaneously.
  Incorrect Workflow: The sequence of actions you are trying to perform may not align with the defined workflow for the marketing list or campaign.
  Data Integrity Issues: There may be issues with the data integrity of the marketing list or campaign that prevent certain actions from being executed together.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Review the Steps: Check the steps you are trying to mark and ensure that they are compatible. Refer to the documentation or guidelines for the specific marketing process you are working with.
  Process Steps Sequentially: If the steps cannot be marked together, try processing them one at a time. Complete the action for one step before moving on to the next.
  Check Dependencies: Look for any dependencies or prerequisites that need to be fulfilled before marking the steps. Ensure that all necessary conditions are met.
  Consult Documentation: Refer to SAP documentation or help resources for specific information about the marketing list or campaign management processes.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and scenario.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing lists and campaigns in SAP CRM, such as CRMD_ORDER for managing marketing documents.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting, as restrictions may also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.