How To Fix CRM_MKTLIST_PACKAGE056 - Step "&1" complete; provide application log ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 056

• Message text: Step "&1" complete; provide application log ID

What causes this issue?

The step "&V1&" with the technical ID &V2& should get an end status
(finished ok or finished with errors). But no ID of an application log
is given. The application log holds the detailed messages of the step.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign an application log ID to the step and call the MAINTAIN-API
again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE056 - Step "&1" complete; provide application log ID ?

  The SAP error message "CRM_MKTLIST_PACKAGE056 Step '&1' complete; provide application log ID" typically indicates that there was an issue during the execution of a marketing list process in SAP CRM (Customer Relationship Management). This message is often associated with the execution of a background job or a specific step in a marketing list generation process.
  Cause:
  
  Data Issues: There may be inconsistencies or missing data in the records being processed, which can lead to errors during the execution of the marketing list.
  Configuration Problems: Incorrect configuration settings in the marketing list or related components can cause the process to fail.
  Authorization Issues: The user executing the process may not have the necessary authorizations to access certain data or perform specific actions.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or incomplete processing.
  Technical Errors: There could be bugs or technical issues in the SAP system that are causing the process to fail.
  
  Solution:
  
  
  Check Application Log: The error message suggests providing an application log ID. You can check the application log for more detailed information about the error. Use transaction code SLG1 to view the logs. Look for entries related to the marketing list process and identify any specific error messages or warnings.
  
  
  Review Data: Ensure that the data being processed is complete and consistent. Check for any missing or incorrect entries in the relevant tables.
  
  
  Verify Configuration: Review the configuration settings for the marketing list and ensure that they are set up correctly. This includes checking the selection criteria, output settings, and any other relevant parameters.
  
  
  Check Authorizations: Ensure that the user executing the process has the necessary authorizations to perform the actions required for the marketing list generation.
  
  
  System Performance: Monitor the system performance and check for any issues that may be affecting the execution of background jobs. If necessary, optimize the system or schedule the job during off-peak hours.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance. Provide them with the application log ID and any other relevant information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), CRMD_ORDER (Order Management), and CRMD_ORDERADM_H (Order Management Header).
  Documentation: Review SAP documentation related to marketing lists and CRM processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message you encountered.