How To Fix CRM_MKTLIST_PACKAGE060 - Step "&1": Cannot use empty status; step already processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 060

• Message text: Step "&1": Cannot use empty status; step already processed

What causes this issue?

The step "&V1&" with the technical ID &V2& was processed already in a
previous run. Now the status of the step should be set to space.

System Response

It is not allowed to set the status of a step to space if this step was
processed in a previous run.

How to fix this error?

Set the status of the step to a value which is not equal to space.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE060 - Step "&1": Cannot use empty status; step already processed ?

  The SAP error message "CRM_MKTLIST_PACKAGE060 Step '&1': Cannot use empty status; step already processed" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that a specific processing step has already been executed, and the system is attempting to process it again without a valid status.
  Cause:
  
  Duplicate Processing: The error often arises when a marketing list or campaign step is attempted to be processed multiple times. The system recognizes that the step has already been executed and does not allow it to be processed again without a valid status.
  Incorrect Status Handling: If the status of the marketing list or campaign is not set correctly or is empty, the system cannot proceed with the processing.
  Data Integrity Issues: There may be issues with the underlying data, such as missing or incorrect entries in the database that prevent the system from determining the correct status.
  
  Solution:
  
  Check Status: Verify the status of the marketing list or campaign. Ensure that it is not empty and that it reflects the correct processing state.
  Review Processing Steps: Look into the processing steps that have been executed. If a step has already been processed, you may need to adjust your workflow to avoid reprocessing it.
  Reinitialize the Process: If the status is incorrect or empty, you may need to reset or reinitialize the marketing list or campaign. This could involve changing the status to a valid one or re-creating the marketing list.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context on what went wrong.
  SAP Notes and Support: If the issue persists, consult SAP Notes for any known issues or patches related to this error. You may also consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_MKTLIST for marketing lists.
  Documentation: Review SAP documentation related to CRM marketing processes to understand the expected workflow and status management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error effectively.