How To Fix CRM_MKTLIST_PACKAGE062 - Step "&1" marked; enter description of the target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 062

• Message text: Step "&1" marked; enter description of the target group

What causes this issue?

The step "&V1&" with the technical ID &V2& is marked but description of
the target group is not provided.

System Response

The target group cannot be created without description.

How to fix this error?

Enter a description of the target group.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE062 - Step "&1" marked; enter description of the target group ?

  The SAP error message "CRM_MKTLIST_PACKAGE062 Step '&1' marked; enter description of the target group" typically occurs in the context of creating or managing target groups in SAP CRM (Customer Relationship Management). This error indicates that a required field, specifically the description of the target group, has not been filled in.
  Cause:
  The primary cause of this error is that when you are trying to create or modify a target group, the system requires a description for the target group to be entered. If this field is left blank, the system will not allow you to proceed, resulting in the error message.
  Solution:
  To resolve this error, follow these steps:
  
  
  Navigate to the Target Group Creation/Modification Screen: Go to the transaction or screen where you are creating or editing the target group.
  
  
  Locate the Description Field: Find the field labeled "Description" or similar, which is typically required for defining the target group.
  
  
  Enter a Valid Description: Input a meaningful description for the target group. This description should provide context about the target group’s purpose or criteria.
  
  
  Save Your Changes: After entering the description, save your changes and try to proceed with the operation again.
  
  
  Check for Other Required Fields: Ensure that all other mandatory fields are also filled out correctly, as there may be additional requirements depending on your specific configuration.
  
  
  Related Information:
  
  Target Groups in SAP CRM: Target groups are used in marketing and sales processes to segment customers or prospects based on specific criteria. They are essential for targeted marketing campaigns.
  Field Requirements: The requirement for a description may be part of the configuration settings in your SAP system. If you are consistently encountering this issue, it may be worth checking with your SAP administrator to ensure that the field settings are correctly configured.
  SAP Notes and Documentation: If the problem persists or if you encounter additional issues, consider searching for relevant SAP Notes or consulting the official SAP documentation for further troubleshooting steps.
  
  If you continue to experience difficulties, it may be helpful to consult with your SAP support team or refer to the SAP Community for additional insights and assistance.