How To Fix CRM_MKTLIST_PACKAGE035 - Cannot change/append list entries after the package is saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 035

• Message text: Cannot change/append list entries after the package is saved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE035 - Cannot change/append list entries after the package is saved ?

  The SAP error message CRM_MKTLIST_PACKAGE035 indicates that you are trying to change or append entries to a marketing list after the package has been saved. This is a common issue in SAP CRM when working with marketing lists, as certain actions are restricted once the list is finalized.
  Cause:
  The error occurs because:
  
  The marketing list package has already been saved, which locks it for further modifications.
  The system is designed to prevent changes to ensure data integrity and consistency once a marketing list is finalized.
  
  Solution:
  To resolve this error, you can consider the following options:
  
  
  Check the Status of the Package:
  
  Verify the status of the marketing list package. If it is in a "saved" or "finalized" state, you will not be able to make changes.
  
  
  
  Reopen the Package:
  
  If you need to make changes, you may need to reopen the package. This typically involves changing the status of the package back to a modifiable state. You may need appropriate authorizations to do this.
  
  
  
  Create a New Package:
  
  If reopening the package is not possible or practical, consider creating a new marketing list package. You can copy the necessary entries from the existing package to the new one.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to marketing lists and packages for specific instructions on how to manage package statuses.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Authorizations: Ensure that you have the necessary authorizations to modify marketing lists and packages.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help you navigate marketing list management.
  
  By following these steps, you should be able to address the error and continue working with your marketing lists in SAP CRM.