How To Fix CRM_MKTLIST_PACKAGE032 - Error during insertion/modification of entry in object buffer (OB-Layer)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 032

• Message text: Error during insertion/modification of entry in object buffer (OB-Layer)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE032 - Error during insertion/modification of entry in object buffer (OB-Layer) ?

  The SAP error message CRM_MKTLIST_PACKAGE032 indicates that there was an error during the insertion or modification of an entry in the object buffer (OB-Layer) related to the CRM Marketing List functionality. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  Buffer Overflow: The object buffer may be full or unable to accommodate new entries due to size limitations.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  Database Locking: The database might be locked due to another transaction, preventing the current operation from completing.
  Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they might be causing conflicts or errors during the data processing.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing requests.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Clear Object Buffer: If the object buffer is full, consider clearing it or increasing its size if possible. This can often be done through transaction codes like SM12 (to check for locks) and SM21 (to check system logs).
  Review Authorizations: Verify that the user has the necessary authorizations to perform the operation. This can be checked in transaction SU53 after the error occurs.
  Check for Locks: Use transaction SM12 to check for any locks on the database that might be preventing the operation. If locks are found, they may need to be released.
  Debug Custom Code: If there are custom enhancements, review the code for any potential issues that could be causing the error. Debugging the process may help identify the root cause.
  Monitor System Performance: Check system performance metrics to ensure that the system is not under heavy load. If it is, consider optimizing performance or scheduling the operation during off-peak hours.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) for further investigation.
  SAP Notes: Search for SAP Notes related to the error message or the CRM Marketing List functionality. SAP Notes often provide specific fixes or workarounds for known issues.
  System Logs: Review system logs using transaction SLG1 to gather more information about the error context and any related messages.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.