How To Fix CRM_MKTLIST_PACKAGE027 - Package &1 marked for deletion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

  • Message number: 027

  • Message text: Package &1 marked for deletion

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE027 - Package &1 marked for deletion ?

    The SAP error message "CRM_MKTLIST_PACKAGE027 Package &1 marked for deletion" typically indicates that a marketing package (or marketing list) in the SAP Customer Relationship Management (CRM) system has been flagged for deletion. This can occur for various reasons, such as data maintenance, system cleanup, or user actions.

    Cause:

    1. User Action: A user may have manually marked the marketing package for deletion.
    2. System Process: A background job or process may have flagged the package for deletion as part of data management or cleanup activities.
    3. Data Integrity Issues: There may be inconsistencies or issues with the data associated with the marketing package that led to it being marked for deletion.

    Solution:

    1. Check Package Status: Verify the status of the marketing package in the CRM system. You can do this by navigating to the relevant transaction or using the appropriate report to check the status of marketing packages.

    2. Unmark for Deletion: If the package was marked for deletion by mistake, you can unmark it. This typically involves accessing the marketing package in the CRM system and changing its status back to active.

    3. Review Logs: Check system logs or change logs to determine why the package was marked for deletion. This can provide insights into whether it was a user action or a system process.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific instructions on handling marketing packages and understanding the implications of deletion.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to marketing and CRM activities.
    • SAP Notes: Search for SAP Notes related to CRM marketing packages for any updates or fixes that may address this issue.
    • Data Management: Understand the data management policies in your organization regarding marketing packages to prevent unintentional deletions in the future.

    By following these steps, you should be able to address the error message and manage the marketing package effectively.

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