How To Fix CRM_MKTLIST_MR276 - Key &1 for lead origin not defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 276

• Message text: Key &1 for lead origin not defined in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR276 - Key &1 for lead origin not defined in customizing ?

  The SAP error message CRM_MKTLIST_MR276 indicates that there is an issue with the lead origin not being defined in the customizing settings of your SAP system. This error typically occurs when you are trying to create or process a lead in the CRM system, and the system cannot find a valid configuration for the specified lead origin.
  Cause:
  The error is caused by the following reasons:
  
  Missing Configuration: The lead origin specified (represented by the key &1 in the error message) is not defined in the customizing settings of the SAP CRM system.
  Incorrect Entry: The lead origin might have been incorrectly entered or does not exist in the system.
  Transport Issues: If the customizing settings were transported from another system, the lead origin might not have been included in the transport request.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Customer Relationship Management -> Marketing -> Lead Management -> Define Lead Origin.
  Verify if the lead origin corresponding to the key &1 is defined. If it is not, you will need to create a new entry.
  
  
  
  Create or Modify Lead Origin:
  
  If the lead origin is missing, create a new entry with the appropriate details.
  If it exists but is incorrect, modify it to ensure it matches the expected configuration.
  
  
  
  Check for Transport Issues:
  
  If the customizing settings were recently transported, ensure that the transport request included the necessary lead origin settings.
  If not, you may need to transport the correct settings from the development system to the production system.
  
  
  
  Testing:
  
  After making the necessary changes, test the creation or processing of the lead again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG or CRMD_ORDER to work with leads directly.
  Documentation: Refer to SAP Help documentation for detailed information on lead management and customizing settings.
  User Authorizations: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.