How To Fix CRM_MKTLIST_MR274 - Enter process type or template ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 274

• Message text: Enter process type or template ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR274 - Enter process type or template ID ?

  The SAP error message CRM_MKTLIST_MR274 with the description "Enter process type or template ID" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with marketing lists or campaigns. This error indicates that the system requires a process type or template ID to proceed, but it has not been provided.
  Cause:
  
  Missing Input: The user has not entered a required field for process type or template ID in the marketing list or campaign creation screen.
  Configuration Issues: There may be issues with the configuration of the marketing processes or templates in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or create the required process types or templates.
  
  Solution:
  
  
  Enter Required Information: 
  
  Go back to the screen where the error occurred and ensure that you have filled in all mandatory fields, particularly the process type or template ID.
  If you are unsure what to enter, consult with your SAP administrator or refer to the documentation for the specific marketing process you are working with.
  
  
  
  Check Configuration:
  
  Ensure that the process types and templates are correctly configured in the system. This may involve checking the customizing settings in the SAP CRM module.
  You can navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Marketing.
  
  
  
  Authorization Check:
  
  Verify that you have the necessary authorizations to create or modify marketing lists and campaigns. If not, contact your system administrator to request the appropriate access.
  
  
  
  Consult Documentation:
  
  Review the SAP Help documentation or user manuals related to marketing lists and campaigns for additional guidance on required fields and configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and lists.
  SAP Notes: Search for SAP Notes related to CRM marketing processes for any patches or updates that may address this issue.
  User Roles: Ensure that user roles and profiles are correctly set up to allow access to the necessary marketing functionalities.
  
  By following these steps, you should be able to resolve the error and proceed with your marketing activities in SAP CRM.