How To Fix CRM_MKTLIST_MR275 - Key &1 for lead group not defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 275

• Message text: Key &1 for lead group not defined in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR275 - Key &1 for lead group not defined in customizing ?

  The SAP error message CRM_MKTLIST_MR275 indicates that a specific lead group (identified by the key &1) is not defined in the customizing settings of the SAP system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to access or manipulate lead groups that have not been properly configured.
  Cause:
  The primary cause of this error is that the lead group you are trying to use has not been defined in the system's customizing settings. This could happen due to:
  
  The lead group was never created.
  The lead group was deleted or deactivated.
  There is a typo or incorrect key being used to reference the lead group.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Lead Group Configuration:
  
  Go to the SAP customizing transaction (SPRO).
  Navigate to the relevant section for CRM lead management.
  Look for the configuration settings related to lead groups.
  Verify if the lead group with the key specified in the error message exists.
  
  
  
  Create or Modify the Lead Group:
  
  If the lead group does not exist, you will need to create it.
  If it exists but is not active or has incorrect settings, modify it accordingly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the lead group.
  
  
  
  Review the Key Used:
  
  Double-check the key &1 mentioned in the error message to ensure it is correct and corresponds to an existing lead group.
  
  
  
  Consult Documentation:
  
  If you are unsure about the lead group settings, refer to the SAP documentation or help resources for guidance on how to configure lead groups properly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access CRM orders or CRMD_ORDERADM_H for lead management.
  Customizing Path: The path in SPRO for lead group configuration typically looks like: 
  
  SAP Customizing Implementation Guide -> Customer Relationship Management -> Marketing -> Lead Management -> Define Lead Groups.
  
  
  Documentation: SAP Help Portal and SAP Notes can provide additional insights and troubleshooting steps related to this error.
  
  By following these steps, you should be able to resolve the error and ensure that the lead group is properly defined in your SAP system.