How To Fix CRM_MKTLIST_MR277 - Key &1 for lead qualification level not defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 277

• Message text: Key &1 for lead qualification level not defined in customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR277 - Key &1 for lead qualification level not defined in customizing ?

  The SAP error message CRM_MKTLIST_MR277 indicates that there is an issue with the lead qualification level not being defined in the customizing settings of the SAP system. This error typically arises when trying to process leads in the SAP Customer Relationship Management (CRM) module, particularly when the system expects a qualification level to be defined for a lead but cannot find it.
  Cause:
  The primary cause of this error is that the lead qualification level, which is a critical component in the lead management process, has not been configured in the system. This can happen due to:
  
  Missing Customization: The lead qualification levels have not been set up in the customizing settings of the SAP CRM system.
  Incorrect Configuration: The configuration might be incomplete or incorrectly defined.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  To resolve the error, you need to define the lead qualification levels in the customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to SPRO (SAP Project Reference Object) and select SAP Reference IMG.
  
  
  
  Define Lead Qualification Levels:
  
  Follow the path: Customer Relationship Management > Marketing > Lead Management > Define Lead Qualification Levels.
  Here, you can create or modify the lead qualification levels as needed.
  
  
  
  Check Existing Entries:
  
  Ensure that the qualification levels you need are defined and active.
  If you are unsure about the required levels, consult with your business process owner or the relevant stakeholders.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  After saving, test the lead qualification process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on lead management and qualification levels.
  Transaction Codes: You may find it useful to familiarize yourself with relevant transaction codes such as CRMD_ORDER for lead management.
  User Roles: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  Transport Requests: If changes are made in a development environment, ensure that they are properly transported to the quality and production environments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.